GENERAL INFO - TERMS OF SERVICE
All our drinks are bottled to ensure freshness. Because of this, shipping costs can be higher than expected and additional fees may apply. Bottles are heavy and influence shipping. Each soda has been specifically selected for high-quality ingredients and highly-rated for flavor. Our popcorn comes from a variety of crafters based on freshness, flavor, and uniqueness. Seasonal products will be introduced accordingly.
Your privacy is very important to us. We use only necessary information to process your orders. If you are not comfortable placing orders online, feel free to email or call us to place your order over the phone.
- How do we protect your information?
We have implemented a variety of security measures to maintain the safety of your personal information when you place an order online. All supplied personal/sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers.
- Is your website and payment systems secure?
Absolutely! Any information you provide to our site is secure. We never share your information with third parties.
Who can order? At this point, ordering online is reserved for wholesale/reseller orders in the local Albuquerque, Rio Rancho, Edgewood, Moriarity area. Expansion to other areas is possible in the future.
- How do I order?
In our online store, simply click on the product you prefer and it will appear in your cart. You will then review our order, provide delivery and payment information as required. Tax, discounts, and delivery fees will be assessed appropriately.
SHIPPING + RECEIVING
- How will I receive my order?
Because shipping is local, your order will be delivered to the address you prefer. A $10 delivery fee will be charged and orders must be over $100 to qualify for local shipping. Businesses who have a wholesale account can receive a 10% discount on purchases over 10 cases.
- What can be returned and when?
Returns must be received within 10 days of your purchase. Exchanges are only issued for defective or
damaged items. To be considered for return, your item must be unused and in the same condition that you received it. Inspection of all items before acceptance should be conducted. If it is discovered later that damaged items have been received, we require photos be taken to support your claim. This will save time and money for the purchaser and our company. Decisions to refund are on a case-by- case basis.
Once items are returned and inspected, we will follow this procedure to ensure you receive your refund
in a timely manner: We will issue credit back to your original payment method such as Credit card, PayPal, or Gift Card within 5 to 7 business days. Returns must occur within the 10-day window for full credit. After 5 to 7 days, contact your credit card company to ensure the refund has been posted. Then contact your bank. Remember that it may take several days before the refund is officially posted. If you do not see the official posting after that time, contact us at email@example.com Returning items Call or email La Plante’s Soft Drink Specialists, LLC to arrange pick-up.